We offer Free Tracked Delivery worldwide! The minimum order value for free shipping varies by region:

• UK: Free over £40
• USA: Free over $50
• CA & AU: Free over $75
• Europe: Free over €45
• (For other regions, your local threshold will display automatically).

All orders are processed within 24 to 48 business hours. Standard delivery typically takes between 6 to 12 working days, depending on your country.

Delivery details will be provided during checkout & in your confirmation email.

Once your order has shipped, you’ll receive an email with your tracking link.
You can also track it anytime via our Order Tracking page.

We recommend choosing your usual size.
If you're between sizes, we suggest going one size up.
You can also check our Size Guide available on every product page.

No worries! We offer one free size exchange thanks to our Perfect Fit Guarantee.

Yes — all transactions are encrypted and protected using a secure SSL connection.

Please contact us as soon as possible after placing your order.
If your order hasn’t shipped yet, we’ll do our best to assist you.

You can reach us at any time via our Contact page or by email at contact@formivelle.com
We usually reply within 48 hours (Monday to Friday)